Trace Remote Server

Apr 2, 2012 at 12:20 PM

Hi,

I was trying around with the Trace Remote Server but could not find a way to get this working. Following scenario: my user is associated with a CRM System Administrator, my user was granted full control to Registry Key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSCRM and to the folder mentioned for TraceDirectory. I'm not local Admin on the CRM server nor I am allowed to log on via rdp. When I try to connect to the remotse server with the diagtool I'm getting "An error occurred: An error occurred when retrieving trace settings: Requested registry access is not allowed". Is there any more registry key where I need permissions?

Thanks,

Marlen

 

Coordinator
Apr 2, 2012 at 12:30 PM

Hi,

The program just reads the key you mentioned...

Can you connect to the registry remotly using regedit program?

Apr 2, 2012 at 1:59 PM

Hi,

I can connect to the registry but when I try to open HKEY_LOCAL_MACHINE I get access denied even if my user has full access to HKEY_LOCAL_MACHINE subkey.

Is there anything else required than full control to the registry hives?

Thanks

Von: tanguy92 [email removed]
Gesendet: Montag, 2. April 2012 13:30
An: eNovation - Marlen Gothe
Betreff: Re: Trace Remote Server [crmdiagtool2011:350874]

From: tanguy92

Hi,

The program just reads the key you mentioned...

Can you connect to the registry remotly using regedit program?